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General

This collection contains articles that answer general inquiries and guides revolving around frequently asked questions

Why is there a "High Price Alert"

How can I save my Shipping Label as a PDF File?

I do not recognize a book that the Prep Center received

I want to close my account with the Prep Center

How to return your item to the Seller: Obtaining and Preparing Your Amazon Return Label for Easy Book Prep

Why did I receive a message about a failed postal delivery?

How can I get access to the Easy Book Prep Onboarding?

Why are my books not being processed?

Where can I find the training videos for Easy Book Prep?

How can I stop receiving reminder emails to process my orders?

How to Submit a Bug or Support Ticket to contact support.

Understanding Different Types of Return Shipping Labels and Common Issues

How long does it take to process and ship books from the prep center to Amazon

Can I Source Used Books from International Sellers?

Selling Merchant Fulfilled (MF)

Understanding the Initial Book Pricing in Prep Center Settings

Understanding Delivery Discrepancies: Why "Delivered" Doesn't Always Mean Received

Easy Book Prep's Legal Documents, Terms & Conditions, Privacy, Disclaimers & Notices

The Advantages of Creating Separate Tickets on Gleap

How to Use Gleap’s Help Center

How to attach a file on Gleap

Why Does My Amazon Seller Central Look Different?

Important Notice: Closure of EasyBookPrep (EZP)