Learn about Easy Book Prep's book processing service, including how we handle your books, factors that affect processing time, and tips for meeting shipment criteria. This guide also includes troubleshooting tips, frequently asked questions, and related resources to help you streamline your experience.
We understand that timely and accurate book processing is vital to your business. Here’s how we handle your books, from receipt to shipment to Amazon:
Receiving and Inspection
Upon receiving your books, our team inspects each item for quality.
Books in good condition proceed faster through the system.
Items requiring repairs are flagged and prioritized based on the severity of damage.
Preparation Services
Sticker Removal: Professionally removes stickers for a clean, professional look.
Minor Repairs: Fixes binding issues, tears, or other minor damages to ensure the books meet resale standards.
Shrink Wrapping: Neatly wraps books for added protection during storage and shipping.
Shipping Criteria
A shipment must weigh a minimum of 40 lbs to be sent to Amazon.
If the weight is not met, shipments are queued for a 14-day waiting period before proceeding.
Several factors can impact how quickly your books are processed:
Condition of Books:
Books in good condition move quickly through the system. Those needing repairs may require additional time. Complex repairs will be communicated to you directly.
Shipment Readiness:
Ensuring your shipment meets the weight or time-based criteria speeds up the process.
Troubleshooting Tips for Common Issues
My shipment is delayed:
Ensure your account meets either the weight or time-based shipment criteria.
Contact support if delays persist beyond 14 days.
Book condition concerns:
Submit high-resolution images of damaged books when raising concerns.
Confirm whether repairs were requested and completed.
Sticker residue or incomplete wrapping:
Reach out to support immediately for resolution. We guarantee professional-grade preparation.
What if a book needs extensive repairs?
Complex repairs may extend processing time. We’ll notify you of any significant delays.
Can I expedite my shipment?
Yes, you can request expedited processing for an additional fee. Contact support for details.
What happens if my shipment weight isn’t met?
Shipments under 40 lbs will automatically wait 14 days before proceeding. You may opt to add more books or expedite.
1. How long does the entire process take?
The timeline varies based on the condition of your books and shipment readiness. Books in good condition can be processed faster, while repairs or waiting periods may extend this timeframe.
2. How will I know when my books are shipped?
You’ll receive email updates once your shipment meets the criteria and is dispatched to Amazon.
3. Can I track the progress of my books?
Yes, you may track the progress of the books by visiting the order number in Quickbase and checking the last event.
4. How can I contact Easy Prep Customer Support?
You may contact Easy Book Prep Customer Support by visiting Gleap Help Center https://help.easybookprep.com, click the Gleap Support widget with EZPrep logo, then click message.
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